:root{color-scheme:light;--ink:#1d302b;--muted:#5e6b63;--green:#1b5142;--green-dark:#17372f;--paper:#f8f7f2;--line:#d9ddd4;--white:#fff;--gold:#c49c5a;font-family:Arial,Helvetica,sans-serif}
*{box-sizing:border-box}
body{margin:0;background:var(--paper);color:var(--ink);line-height:1.55}
.wrap{width:min(1120px,calc(100% - 40px));margin-inline:auto}
.site-header{background:var(--white);border-bottom:1px solid var(--line)}
.header-row{min-height:84px;display:flex;align-items:center;justify-content:space-between;gap:20px}
.brand{display:flex;align-items:center;gap:13px;color:var(--ink);text-decoration:none;line-height:1.25}
.brand strong,.brand small{display:block}
.brand strong{font-family:"Libre Baskerville",Georgia,serif;font-size:18px}
.brand small{font-size:12px;color:var(--muted);margin-top:5px}
.brand-mark{display:grid;place-items:center;width:42px;height:42px;border-radius:50%;background:var(--green-dark);color:#f4e5bd;font-size:20px}
.quiet-link,.quiet-button{color:var(--green);font:600 14px "DM Sans",sans-serif;text-decoration:none;border:0;background:none;cursor:pointer;padding:8px}
.quiet-link:hover,.quiet-button:hover{text-decoration:underline}
h1,h2,h3{font-family:"Libre Baskerville",Georgia,serif;line-height:1.24;font-weight:400;letter-spacing:-.035em;margin:0}
h1{font-size:clamp(36px,5vw,58px);max-width:970px}
h2{font-size:32px}
h3{font-size:21px}
.notice{border-left:3px solid var(--gold);background:#f0ece1;padding:14px 18px;max-width:760px;font-size:14px}
.intake-main{max-width:760px;padding:28px 0 48px}
.intake-heading{margin-bottom:20px}
.intake-heading h1{font:600 28px/1.25 Arial,Helvetica,sans-serif;letter-spacing:-.02em}
.intake-heading p{margin:8px 0 0;color:var(--muted);font-size:15px}
.intake-main .notice{margin-bottom:24px}
.intake-main label,.intake-main legend{font-size:16px}
.intake-main .check-row{font-size:14px}
.form-card,.login-card,.case-list-pane,.case-detail{background:var(--white);border:1px solid var(--line);box-shadow:0 8px 28px #17372f0a;border-radius:10px}
.form-card{padding:36px}
.grid{display:grid;gap:20px}
.grid.two{grid-template-columns:repeat(2,minmax(0,1fr))}
label{display:block;font-size:14px;font-weight:700;margin-bottom:20px}
label input:not([type=checkbox]):not([type=radio]),label select,label textarea{display:block;width:100%;margin-top:8px;border:1px solid #b9c5bc;border-radius:6px;padding:11px 12px;font:400 16px "DM Sans",sans-serif;color:var(--ink);background:var(--white)}
label textarea{resize:vertical;min-height:125px}
input:focus,textarea:focus,select:focus,button:focus-visible,a:focus-visible{outline:3px solid #9bc9ad;outline-offset:2px}
.required{color:#9d4739}.optional{font-weight:400;color:var(--muted)}
fieldset{border:0;padding:0;margin:5px 0 18px}
legend{font-size:14px;font-weight:700;margin-bottom:8px}
.radio-row{display:flex;gap:25px}
.radio-row label{font-weight:400;margin:0;display:flex;align-items:center;gap:7px}
.check-row{display:flex;gap:12px;align-items:flex-start;font-weight:400;font-size:13px;line-height:1.5}
.check-row input{margin-top:3px}
.button,.secondary-button{font:700 15px "DM Sans",sans-serif;border-radius:6px;min-height:46px;padding:10px 22px;cursor:pointer}
.button{border:1px solid var(--green);background:var(--green);color:white}
.button:hover{background:var(--green-dark)}
.secondary-button{border:1px solid var(--green);background:white;color:var(--green)}
button:disabled{opacity:.55;cursor:not-allowed}
.form-status{min-height:25px;margin:18px 0;color:var(--green);font-weight:600}
.alert{background:#fff1e6;border:1px solid #e3ad82;color:#633a22;padding:14px;margin-bottom:22px;border-radius:6px}
.site-footer{background:var(--green-dark);color:#d7e6d8;padding:28px 0;font-size:13px}
.staff-main{padding:65px 0 100px}
.login-card{max-width:500px;margin:auto;padding:42px}
.login-card h1{font-size:32px}
.login-card p{color:var(--muted)}
.workspace-top{display:flex;justify-content:space-between;align-items:end;gap:20px;margin-bottom:30px}
.workspace-top h1{font-size:40px}
.workspace-top p{color:var(--muted);max-width:620px}
.workspace-layout{display:grid;grid-template-columns:minmax(280px,.7fr) minmax(0,1.3fr);gap:22px;align-items:start}
.case-list-pane,.case-detail{padding:24px}
.filter-label{margin-bottom:14px}
.case-list{display:grid;gap:8px}
.case-item{width:100%;text-align:left;background:#fbfcf9;border:1px solid var(--line);border-radius:6px;padding:14px;cursor:pointer;color:var(--ink)}
.case-item:hover,.case-item:focus-visible{border-color:var(--green)}
.case-item strong,.case-item span,.case-item small{display:block}
.case-item span{color:var(--muted);font-size:13px;margin-top:3px}
.case-item small{color:var(--green);font-size:12px;margin-top:6px;font-weight:700}
.pagination{display:flex;align-items:center;justify-content:space-between;margin-top:16px;font-size:13px}
.case-detail h2{font-size:26px}
.case-detail h3{margin:30px 0 15px}
.reference{font-size:12px;color:var(--muted);overflow-wrap:anywhere}
.detail-section{border-top:1px solid var(--line);border-bottom:1px solid var(--line);margin:20px 0;padding:10px 0}
.detail-section p{white-space:pre-wrap;overflow-wrap:anywhere}
.notes{display:grid;gap:10px}
.note{background:#f8faf6;border-left:2px solid var(--green);padding:12px}
.note p{margin:0 0 4px;white-space:pre-wrap}
.note small,.empty{color:var(--muted)}
[hidden]{display:none!important}
@media(max-width:780px){.workspace-layout{grid-template-columns:1fr;gap:24px}.form-card{padding:24px}.grid.two{grid-template-columns:1fr;gap:0}.workspace-top{align-items:start}.workspace-top h1{font-size:32px}}
@media(max-width:500px){.wrap{width:min(100% - 28px,1120px)}.brand strong{font-size:14px}.brand small{font-size:11px}.brand-mark{width:34px;height:34px}.quiet-link{font-size:12px}.form-card,.login-card,.case-list-pane,.case-detail{padding:20px}}
.admin-panel{margin-top:48px;padding:28px;background:var(--white);border:1px solid var(--line);border-radius:10px}
.admin-panel h2{font-size:28px}
.admin-panel p{color:var(--muted)}
.member-form{display:grid;grid-template-columns:repeat(3,minmax(0,1fr)) auto;align-items:end;gap:14px}
.member-form label{margin-bottom:0}
.member-list{margin-top:28px;display:grid;gap:6px}
.member-row{display:flex;align-items:center;gap:14px;padding:10px 0;border-bottom:1px solid var(--line)}
.member-row span{color:var(--muted);font-size:13px;margin-right:auto}
@media(max-width:780px){.member-form{grid-template-columns:1fr}.member-row{flex-wrap:wrap}}

/* Case workspace. */
.staff-app{font-size:17px;background:#fff}
.staff-app h1,.staff-app h2,.staff-app h3{font-family:inherit;letter-spacing:-.025em;font-weight:600}
.staff-app .wrap{width:min(1160px,calc(100% - 64px))}
.staff-app .staff-main{padding:20px 0 56px}
.staff-app .header-row{min-height:72px}
.staff-app .brand strong{font:600 17px Arial,Helvetica,sans-serif;letter-spacing:-.02em}
.staff-app .brand-mark{width:32px;height:32px;font-size:16px}
.workspace-nav,.workspace-actions{display:flex;gap:16px;align-items:center}
.staff-app .quiet-button{min-height:44px;font-size:15px;padding:8px 0}
.staff-app .workspace-top{margin-bottom:24px;align-items:center;flex-wrap:wrap;gap:12px;min-height:44px}
.staff-app .workspace-top h1{font-size:30px}
#show-requests{display:none}
#workspace.has-record #show-requests{display:inline-flex}
#workspace.has-record .workspace-top h1,#workspace.has-record #refresh{display:none}
.staff-app .workspace-layout{display:block}
.staff-app .case-list-pane,.staff-app .case-detail{background:none;border:0;border-radius:0;box-shadow:none;min-height:0;padding:0;position:static}
#workspace.has-record .case-list-pane,#workspace:not(.has-record) #case-detail{display:none}
.staff-app label{font-size:15px}
.staff-app input,.staff-app select,.staff-app textarea{min-height:48px}
.queue-filters{margin-bottom:20px;width:300px;max-width:100%}
.queue-filters summary{cursor:pointer;min-height:44px;padding:8px 0;font-size:15px;color:var(--green)}
.queue-filters[open] summary{margin-bottom:8px}
.staff-app .filter-label{font-size:14px;margin-bottom:12px}
.staff-app .filter-label select{margin-top:5px}
.queue-columns,.staff-app .case-item{display:grid;grid-template-columns:minmax(180px,1fr) minmax(0,1.5fr) 150px;gap:32px;align-items:center}
.queue-columns{font-size:13px;color:var(--muted);padding:0 20px 12px;border-bottom:1px solid var(--line)}
.staff-app .case-list{display:block;padding:0;max-height:none;overflow:visible}
.staff-app .case-item{background:transparent;width:100%;padding:24px 20px;font:inherit;text-align:left;color:var(--ink);border:0;border-bottom:1px solid var(--line);border-radius:0;cursor:pointer}
.staff-app .case-item:hover{background:#f5f8f5}
.staff-app .case-item[aria-pressed=true]{background:#f0f5f0}
.staff-app .case-item strong{font-size:18px;font-weight:600}
.staff-app .case-item .queue-meta{font-size:14px;color:var(--muted);margin-top:5px}
.staff-app .case-item .queue-next{font-size:16px;color:var(--ink);margin:0;overflow-wrap:anywhere}
.staff-app .case-item .queue-due{font-size:14px;color:var(--muted);margin:0;white-space:nowrap;font-variant-numeric:tabular-nums}
.record-header{display:flex;gap:24px;align-items:start;justify-content:space-between;padding:4px 0 32px;border-bottom:1px solid var(--line)}
.record-header>div{min-width:0}
.staff-app .record-header h2{font-size:36px;overflow-wrap:anywhere;margin:0;line-height:1.2}
.record-meta{font-size:14px;color:var(--muted);margin:10px 0 0}
.case-state{font:500 14px Arial,Helvetica,sans-serif;color:var(--green);background:none;border:1px solid var(--line);border-radius:4px;padding:12px 16px;min-height:44px;white-space:nowrap;cursor:pointer}
.case-state:hover{background:#f4f7f3}
.case-canvas{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:64px;padding-top:36px;align-items:start}
.case-context{min-width:0}
.request-message{font-size:25px;line-height:1.55;letter-spacing:-.015em;white-space:pre-wrap;overflow-wrap:anywhere;margin:0 0 30px;max-width:36ch}
.callback-arrangements{font-size:16px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;max-width:46ch;margin:0 0 10px}
.deadline{font-size:14px;color:#844313;margin:0 0 20px}
.contact-action{font-size:16px;color:var(--green);display:inline-flex;align-items:center;min-height:44px;font-weight:600;text-decoration:none}
.contact-action:hover{text-decoration:underline}
.case-followup{margin-top:32px;border-top:1px solid var(--line);padding-top:18px;max-width:46ch}
.followup-top{display:flex;gap:16px;align-items:center;justify-content:space-between;color:var(--muted);font-size:14px}
.case-followup p{font-size:16px;line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere;margin:4px 0 0}
.case-task{min-width:0;border-left:1px solid var(--line);padding-left:32px}
.staff-app .case-task h3{font-size:24px;line-height:1.25;margin:0}
.task-navigation{display:flex;gap:22px;flex-wrap:wrap;margin:12px 0 28px}
.task-navigation .quiet-button{font-size:14px}
.task-body .casework-form{margin:0}
.task-body .casework-form fieldset{padding:0;margin:0;border:0;min-width:0}
.task-body label textarea{min-height:100px}
.record-facts{margin:0 0 20px}
.record-facts>div{display:flex;gap:20px;justify-content:space-between;padding:8px 0}
.record-facts dt{font-size:14px;color:var(--muted)}
.record-facts dd{margin:0;font-size:15px;overflow-wrap:anywhere;text-align:right}
.record-support nav{border-top:1px solid var(--line);padding-top:12px}
.support-link{display:block;width:100%;font:600 16px Arial,Helvetica,sans-serif;border:0;background:none;color:var(--ink);text-align:left;padding:14px 0;min-height:48px;cursor:pointer}
.support-link:hover{text-decoration:underline;color:var(--green)}
.muted{color:var(--muted)}
.drawer-open{overflow:hidden}
.context-drawer{font:inherit;color:var(--ink);background:white;width:500px;max-width:calc(100% - 24px);height:100dvh;max-height:100dvh;margin:0 0 0 auto;padding:0;border:0;border-left:1px solid var(--line);box-shadow:-12px 0 40px #17372f15;inset:0 0 0 auto}
.context-drawer[open]{display:flex;flex-direction:column}
.context-drawer::backdrop{background:#17372f18}
.drawer-header{flex:none;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:20px 24px;border-bottom:1px solid var(--line)}
.drawer-header>div{min-width:0}
.drawer-header p{font-size:14px;margin:0 0 5px;color:var(--muted);overflow-wrap:anywhere}
.staff-app .drawer-header h2{font-size:24px;margin:0}
.drawer-content{flex:1;min-height:0;overflow:auto;padding:24px}
.drawer-content>.casework-form{height:100%;min-height:0;display:flex;flex-direction:column}
.drawer-content .casework-form fieldset{flex:1;min-height:0;overflow:auto;min-width:0;margin:0;padding:0 4px 0 0}
.field-hint{display:block;color:var(--muted);font-size:13px;font-weight:400;line-height:1.5;margin-top:7px}
.drawer-content .grid.two{gap:16px;grid-template-columns:repeat(2,minmax(0,1fr))}
.panel-section{margin:0;padding:0}
.next-action{margin:0;background:none;border:0;padding:0}
.provider-state{padding:12px 0;color:var(--muted);margin:18px 0;font-size:14px}
.provider-state strong{font-weight:400}
.plan-actions{flex:none;display:flex;align-items:center;gap:12px;flex-wrap:wrap;padding:20px 0 0}
.drawer-content .plan-actions{border-top:1px solid var(--line);background:white}
.save-status{font-size:14px;margin:0;flex:1 1 160px;overflow-wrap:anywhere}
.context-note{color:var(--muted);font-size:15px}
.history-panel .notes{margin-top:20px}
.activity-list{padding-left:22px;font-size:15px;margin-top:0}
.activity-list li{padding:9px 0}
.activity-list span{display:block;color:var(--muted);font-size:14px}
.drawer-content .admin-panel{margin:0;padding:0;border:0;background:none;border-radius:0}
.drawer-content .member-form{grid-template-columns:1fr;gap:16px}
.drawer-content .member-row{flex-wrap:wrap}
.drawer-content .member-row span{flex:1}
.operations-facts{margin:0;font-size:16px;font-weight:400}
.operations-facts>div{display:flex;gap:18px;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--line)}
.operations-facts dt{color:var(--muted)}
.operations-facts dd{margin:0;text-align:right}
#workspace-status:empty{display:none}
@media(min-width:1280px){.drawer-open .staff-main{width:calc(100% - 564px);margin-left:32px;margin-right:532px}.drawer-open .case-canvas{grid-template-columns:minmax(0,1fr)}.drawer-open .case-task{border-left:0;padding:0;border-top:1px solid var(--line);padding-top:24px}}
@media(max-width:800px){.case-canvas{gap:32px}.case-task{padding-left:24px}.request-message{font-size:22px}.staff-app .wrap{width:calc(100% - 40px)}}
@media(max-width:680px){.staff-app .wrap{width:calc(100% - 32px)}.staff-app .staff-main{padding-top:16px}.staff-app .header-row{min-height:64px;gap:16px;flex-wrap:wrap;padding:10px 0}.staff-app .brand strong{font-size:15px}.workspace-nav{gap:16px}.staff-app .record-header h2{font-size:28px}.record-header{padding-bottom:24px;gap:16px}.case-canvas{grid-template-columns:minmax(0,1fr);gap:32px;padding-top:28px}.case-task{padding:28px 0 0;border-left:0;border-top:1px solid var(--line)}.request-message{font-size:22px;margin-bottom:24px}.task-navigation{margin-bottom:20px}.context-drawer{width:100%;max-width:100%;border:0}.drawer-header{padding:16px 20px}.drawer-content{padding:20px}.drawer-content .grid.two{grid-template-columns:1fr;gap:0}.queue-columns{display:none}.staff-app .case-item{grid-template-columns:minmax(0,1fr) auto;gap:12px;padding:20px 8px}.queue-neighbor{grid-column:1 / -1}.staff-app .case-item .queue-next{font-size:15px}.staff-app .case-item .queue-due{font-size:13px}}